Why Milagro ?

Increase your restaurant sales by $150k a year

Automatically collect actionable transactional data (CDP)

Drive sales through targeted, personalized marketing

Consolidate 15 critical apps in One Operating System

Why Milagro Banner Image

Increase your restaurant sales by $150k a year

Increase your restaurant sales

Automatically collect actionable transactional data (CDP)

Automatically collect actionable transactional data

Drive sales through targeted, personalized marketing

Drive sales through targeted

Consolidate 15 critical apps in One Operating System

Consolidate 15 critical apps

Ready to increase sales by $150k?

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Our Customers Say it better

than we ever could

We switched to Milagro because we consolidated very important features that we needed. Today with Milagro, our servers take orders at the tables and even take payments at the table. We also save at least 1 hour a day because we no longer enter UberEats, DoorDash and GrubHub orders into the POS. Orders automatically show up in the POS and we just accept it and it prints right to the kitchen.

Maria Gonzales (North Point Cafe)

Maria Gonzales

In the past 3 months of using SmartPOS, we have gathered 1,805 customer profiles without lifting a finger! We are extremely happy that we switched and believe that Milagro is going to help us increase our revenues by at least 15% a year!

John Hernandez (Los Amigos Mexican)

John Hernandez

The time and stress that we save by using ONE vendor for our internet, phones, firewall, wifi, POS, online menu, waitlist and reservations, online ordering, gift card, customer feedback, employee scheduling, our website, and 3rd party order integration is impressive. Now that we have it under one roof, there is no way we would ever be able to live without it. If you are still using multiple vendors and juggling these apps, you are wasting your own time. You don’t know the benefits until you’ve made the change!

Kevin Winters (Upstate Bar & Grill)

Kevin Winters

We switched from Open Table because it was getting too expensive, we were spending about $1,200/month for reservations. We are now using SmartMENUS and SmartWAIT and still spending less than $300/month with Milagro! Thank you Milagro team for helping us save money at a time that we need it the most

Theresa Hernandez (Sky Blossom & Beehive)

Theresa Hernandez
restaurant tab

Restaurant Owners

Increase Your SALES

By $150K/year

Ready to increase sales by $150k?

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Restaurant owners don’t know how to gather customer transactional data.

Customers’ transactional data allows you to effectively monetize your existing customers to increase sales & profits

red ex

You do not have your customers’ transactional data

You have the data but do not know how to monetize it, i.e. you do not know how to advertise or don’t have the time to learn it

You do not know what works and what doesn’t work (marketing metrics) so you rely on email open rates or guestimates on how many coupons were redeemed times average check (NO TRUE ROI) therefore, setting yourself up for failure by guessing

restaurant owner dont know
Milagro all restaurant

All Restaurants burn through cash by using the same mass marketing methods as their competitors and hemorrhaging money due to lack of customer data and expertise

Sending all your customers the same message regardless of their preference is absurd

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Kids eat free offers are ONLY for those with kids, NOT every customer

Alcohol Promos are for drinkers, NOT for every customer

You are so focused on the experience that you are missing the point of getting to know the customer digitally

restaurant owner dont know

Restaurant owners don’t know how to gather customer transactional data.

Customers’ transactional data allows you to effectively monetize your existing customers to increase sales & profits

You do not have your customers’ transactional data

You have the data but do not know how to monetize it, i.e. you do not know how to advertise or don’t have the time to learn it

You do not know what works and what doesn’t work (marketing metrics) so you rely on email open rates or guestimates on how many coupons were redeemed times average check, NO TRUE ROI, therefore, setting yourself up for failure by guessing

Milagro all restaurant

All Restaurants burn through cash by using the same mass marketing methods as their competitors and hemorrhaging money due to lack of customer data

Sending all your customers the same message regardless of their preference is absurd

Kids eat free to ONLY those with kids

Valentines day specials to males, not the females. Females aren’t the purchaser

So focused on the experience that you are missing the point of getting to know the customer

Restaurant Operating System (ROS)

Restaurant owners hate having to use up to 15 individual technology vendors just to run a restaurant. Milagro’s Restaurant Operating System (ROS) replaces all 15 vendors into a single platform

SmartPOS

Intelligent POS System

SmartWAIT

Wait List and Reservation App

PRIMARY INTERNET

Backup Internet with 100%
up-time Guarantee

MANAGED FIREWALLS,

WIFI AND SECURITY

PCI COMPLIANCE –

SCANS, SAQS, AOC

MARKETING

AUTOMATION

Your Restaurant Operating System

SmartMENUS

QR Code menus with pictures,
promo management & analytics.
Order & Pay at the table

SmartX

Customer feedback system built to increase 5-star reviews & increase sales through feedback

ONLINE

ORDERING

EMPLOYEE

SCHEDULING

E-LEARNING

SYSTEM

Restaurant Operating System (ROS)

Restaurant owners hate having to use up to 15 individual technology vendors just to run a restaurant. Milagro’s Restaurant Operating System (ROS) replaces all 15 vendors into a single platform
Milagro - Restaurant operating system

Compare Restaurant A vs B

Restaurant A with Actionable Transaction Data vs. Restaurant B without Actionable Transaction Data

two men
Restaurant with Actionable Transactional Data
Restaurant without or with limited Data
See full comparison of a restaurant with and without Data Analytics here
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Comparison Restaurant A vs B

Restaurant A “Actionable Transactional Data” Vs Restaurant B “without Actionable Transactions Data”
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See full comparison of a restaurant

with and without Data Analytics here

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Who is Milagro?

Milagro is an AI-Powered Restaurant Operating System (ROS) designed and Built for multi-location restaurants and retailers.
Built from the ground up, Milagro’s Restaurant Personalized Marketing (RPM) engine automatically creates a profile of every customer along with their preferences in order to individually and effectively advertise to them while measuring the exact ROI of each campaign. Milagro’s solutions include SmartPOS, Wait List & Reservations, Customer Experience Management, Online Ordering, SmartMENUS with tableside ordering & payments, Gift Cards, Loyalty, PCI Compliance, Managed Network Security and more.
gather acion

Gather actionable transactional data about every customer

Actionable data is the transactional information about every customer, not just the loyalty members. This includes what they order, how often they visit, which locations they visit, if they have kids or not, if they drink alcohol or not, and measure their experiences frequently by conducting surveys

Take automated action based on the shopping behavior of the customer

The most effective way to drive sales is to advertise to each customer based on their shopping behavior. Milagro’s Restaurant Personalized Marketing (RPM) makes recommendations to the customer based on their past dining behavior to increase average check and drive repeated visits.

For example, the 1961 Pinot Noir pairs excellently well with the Filet Mignon for the customer who loves wine and steaks

Notifications will be based on email, text, push notification, or menu recommendations

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Drive 5 star

Drive 5-star reviews by utilizing your existing happy customers to bring in new customers

By leveraging the happiest customers who have had great prior experiences in your restaurant, we enable them to share their positive feedback through reviews on Google, Yelp, and social media to increase the number of 5-star reviews which increases brand awareness and leads to more sales

Measure ROI from each campaign, in order to maximize profitability from each customer

Tracking text and email open rates are not an indication of a marketing campaign’s success. So how do you measure the effectiveness? By tracking the exact dollar amount generated by that specific campaign.

Marketers usually guestimate by multiplying the number of coupons redeemed by the average check, but this could be very misleading. Knowing the exact revenue generated by each campaign allows you to make clear, and profitable decisions instead of guestimating

measure ROI04
social media integration

Social Media Integration to create unlimited brand ambassadors and mini-influencers

By leveraging your happiest customers’ and cross-referencing their social media, you can now build an army of mini influencers to serve as your brand ambassadors because the barrier is much lower to entice them to share you with their friends, family, and fans

Milagro’s Restaurant Personalized Marketing (RPM) identifies existing customers with an enormous number of social media followers in order to increase sales and revenue in exchange for VIP perks and discounts

Who is Milagro?

Milagro is an AI-Powered Restaurant Operating System (ROS) designed and Built for multi-location restaurants and retailers.
Built from the ground up, Milagro’s Restaurant Personalized Marketing (RPM) engine automatically creates a profile of every customer along with their preferences in order to individually and effectively advertise to them while measuring the exact ROI of each campaign. Milagro’s solutions include SmartPOS, Wait List & Reservations, Customer Experience Management, Online Ordering, SmartMENUS with tableside ordering & payments, Gift Cards, Loyalty, PCI Compliance, Managed Network Security and more.
line in mob
gather mob

Gather actionable transactional data about every customer

Actionable data is the transactional information about every customer, not just the loyalty members. This includes what they order, how often they visit, which locations they visit, if they have kids or not, if they drink alcohol or not, and measure their experiences frequently by conducting surveys

take automated mob

Take automated action based on the shopping behavior of the customer

The most effective way to drive sales is to advertise to each customer based on their shopping behavior. Milagro’s Restaurant Personalized Marketing (RPM) makes recommendations to the customer based on their past dining behavior to increase average check and drive repeated visits.

For example, the 1961 Pinot Noir pairs excellently well with the Filet Mignon for the customer who loves wine and steaks

Notifications will be based on email, text, push notification, or menu recommendations

Drive 5 star mob

Drive 5-star reviews by utilizing your existing happy customers to bring in new customers

By leveraging the happiest customers who have had great prior experiences in your restaurant, we enable them to share their positive feedback through reviews on Google, Yelp, and social media to increase the number of 5-star reviews which increases brand awareness and leads to more sales

measure roi 04 mob

Measure ROI from each campaign, in order to maximize profitability from each customer

Tracking text and email open rates are not an indication of a marketing campaign’s success. So how do you measure the effectiveness? By tracking the exact dollar amount generated by that specific campaign. Marketers usually guestimate by multiplying the number of coupons redeemed by the average check, but this could be very misleading. Knowing the exact revenue generated by each campaign allows you to make clear, and profitable decisions instead of guestimating

social media integration

Social Media Integration to create unlimited brand ambassadors and mini-influencers

By leveraging your happiest customers’ and cross-referencing their social media, you can now build an army of mini influencers to serve as your brand ambassadors because the barrier is much lower to entice them to share you with their friends, family, and fans Milagro’s Restaurant Personalized Marketing System (RPMS) identifies existing customers with an enormous number of social media followers in order to increase sales and revenue in exchange for VIP perks and discounts

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Without actionable customer data, you are losing money

If you are using the same mass marketing as your competitor, you are losing money

If you are not utilizing your happy customers to drive more 5-star reviews, you are losing money

If your marketing success rate is still at 1%, you are definitely losing money

Stop the madness. Get MILAGRO!

salad left

Without actionable customer data,
you are losing money

If you are using the same mass marketing as your competitor, you are losing money

If you are not utilizing your happy customers to drive more 5-star reviews, you are losing money

If your marketing success rate is still at 1%, you are definitely losing money

Stop the madness. Get MILAGRO!

Customer Journey

At this stage, you are losing money by not switching to Milagro.

Wish you luck!

But in case you change your mind, sign up here
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Customer Journey with Milagro

electronice menu

Electronic Menus

Richard Parker browses through the menu using the QR Code placed on the table or Text sent by SmartWAIT

Menu with beautiful pictures, reviews of each item, daily promos. And Richard Parker sees a picture of a tasty Chocolate cake and adds a dessert by visually buying the dessert, most people eat with their eyes!

spilt the check

Split the check and pay directly

Richard Parker pays and leaves the restaurant

SmartMENUS allows Richard to split the check and pay directly from his table or pay traditionally through the server Milagro’s AI Engine automatically tags Richard Parker with all the transactional data. And We know he has one kid and dined in with one other person from purchase history

highly profitable

Highly Profitable Customer

Richard redeems the coupon before the expiration

We now start measuring ROI, in exchange for a $5 appetizer, Richard spent $58.93, an incredible 1,178% return on the $5 investment made by the restaurant. And a kids meal, two adult meals, two drinks, and a dessert.

Richard gets tagged as a highly profitable customer

3rd party

3rd Party Delivery Customer is your customer

An unknown customer decides to order take out a few weeks later through UberEats

With his food delivery, the unknown customer receives his receipt that has a QR code worth $10 in food credits on his next order Once scanned, we find out that this unknown UberEats customer is our Richard Parker even though the information was not provided to the restaurant by UberEats

loyalty program

Loyalty Programs

Richard Parker at any stage can join the loyalty program by simply providing a phone number or joining either from SmartMENUS or SmartPOS at the time of transaction

once joined, Richard gets a text message to set up his account if he wants or download the restaurant app

online ordering

Online Ordering

Richard Parker orders through the restaurant online ordering system a few weeks later

He gets a notification that his order is received And Restaurant prepares his food and marks the order as ready, Richard gets a notification that his order is ready for pickup or being delivered.

At this stage, Milagro even plots all of the customers and how far away they live from each location in order to give the restaurant the facts on where to build the next location

Customer journey at Milagro
reservation01

Reservation or Joins waitlist

The customer makes a reservation or joins the waitlist, gets a text message to check his place in line, and browse the menu with beautiful pictures.

Milagro gathers FN, LN, Email, Cell Phone (Richard Parker, Richard@MilagroCorp.com, 949-200-1234)

info received02

Info Received from SmartWAIT App

The customer, now known as Richard Parker, is seated at table 44.

The SmartPOS knows table 44 is Richard Parker – info received from SmartWAIT app

customer feedback

Customer Feedback

Richard Parker receives a text survey the next day between 8 am to 8 pm asking how his experience was by completing a short survey in exchange for a free appetizer.

SmartX through its SmartLOGIC asks the right questions to find out what Richard thinks of the food, atmosphere, customer service, cleanliness, and emails him a coupon for his free appetizer. And SmartX also prints a survey invitation QR on the bottom of Richard’s receipt

coupon tracking

Coupon Tracking

Two weeks later, Milagro emails Richard a reminder to come in and use his free appetizer coupon since has not redeemed it.

System auto reminds the customer to return and redeem coupons before they expire to increase the redemption rate

marketin automation

Marketing Automation

At this stage, marketing automation takes over and continues to tag every customer, learn the behavior of each customer in order to send relevant marketing campaigns to bring customers back.

Automated campaign examples include, Kids eat free Tuesdays that is only sent to customers with kids, Birthday meal on the house for all upcoming birthdays, Valentines day promos & reservations for all men customers.

incredibly10

Incredibly Powerful Functionalities

All of these incredibly powerful functionalities without Richard Parker even being a “Loyal” customer as he never joined the Loyalty Program yet

work and home

Work and Home

In-depth analytics allows Milagro to detect what region Richard Parker works and lives By utilizing social media integration, Milagro can find the influencers who are already happy customers and entice them to spread the word through their social media by offering VIP perks

At this stage, you are losing money by not switching to Milagro.

Wish you luck!

But in case you change your mind, sign up here
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