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LEADING MANAGED SERVICE PROVIDER
Partner with Milagro to bring you the latest and most reliable solutions in the industry. We are always looking for more innovative ways to reduce cost, create efficiencies and innovate. As subject matter experts, you can always trust that the designed solutions will exceed your expectation, save you money and make your operation more efficient.
Internet outages suck! They cost your restaurant hard-earned money!
Frequently Asked Questions
How do you provide 100% up-time?
SmartCONNECT technology was created to solve the internet outage problem in the restaurant industry in 2015. Our technology uses hardware and software to manage dual internet connections to achieve 100% up-time.
SmartCONNECT has been installed in thousands of restaurants and works exactly as described
Do I need to buy my own primary internet?
You can utilize your existing internet or we can setup the entire account for you by providing you Primary Internet along with SmartCONNECT in one bill.
What do we have to do when primary internet goes down?
Nothing, SmartCONNECT is fully automated, you do not need to take any action.
Most of the time, you or your staff will not know if primary internet is down.
Do you offer PCI Compliance?
Because Milagro’s SmartCONNECT device is a full firewall, we can also provide you with all PCI segregation, PCI Scans, SAQs as well as yearly AoC to meet the PCI Compliance requirements
Will all my services work with SmartCONNECT?
We reserve the bandwidth for Business Essential Services only. Those include Restaurant POS systems, Phone Service, Online Ordering, Credit Card Processing and other similar essential services.
We do cut off Guest WiFi as well as Video Surveillance Systems in order to dedicate bandwidth to all Business Essential Services.
Who do I contact for support?
Should you have any problems with your SmartCONNECT device or service, you will contact Milagro’s support team.