Transform Waiting into Opportunity
Start Saving Time and Money - Today!
3 robust solutions in 1 complete app
WaitList
Reservations
Automated Guest Retention
No Per Cover Fees
Trusted by Restaurateurs Who’ve Seen the Difference
“The biggest boon for us with SmartWAIT was the elimination of human error while adding information to our waitlist. We also save on labor costs and have been able to deliver 5-star service to every guest.”
Smarter Waitlist Management
Say Goodbye to Long Lines
Instant Waitlist Access
Guests join the queue from anywhere. No apps needed.
Just‑in‑Time Seating
Let them join early, arrive later, and settle in effortlessly.
Seamlessly Integrate with Google
Google-Powered Reservations
Enable “Reserve with Google” - guests book directly from Search, Maps, or Assistant. Capture attention instantly at the digital doorstep.
Personalize Every Moment
VIP Recognition in Real Time
Greet frequent guests by name, celebrate birthdays, and offer upgrades. Build loyalty through thoughtful, personalized service.
Keep Guests Informed & Engaged
Text Alerts & Waitlist Visibility
Enable “Reserve with Google” - guests book directly from Search, Maps, or Assistant.
Turn Waitlists into Marketing Machines
Automated Retention Campaigns
Use SmartWAIT + SmartX to invite guests back, earn 5‑star reviews, boost social buzz, and drive repeat visits.
Save Money & Simplify Operations
Cost effective table management
No per-cover, per-text, or hidden fees — just one flat rate. Works with Your iPad: Set it up in minutes—use your existing hardware.
Fully integrated with SmartPOS
Seating updates sync instantly without need for manual overrides.
Head-to-Head: The SmartWAIT Advantage
Compare SmartWAIT to the competition and discover why it’s the smarter choice for restaurant operators.
Benefit
Your one-stop solution partner
SmartWAIT
- In-store QR code, Website integration Social media integration, Join from Yelp, No app needed
- Waitlist and reservation
-
Menu recommendations
, Full menu access, Social media integration, Two-way text messaging
- Auto-flags VIPs, birthdays and allergies
- Flat rate, no per-cover fees
- Built-in automated text campaigns One-click launch
- Built-in automated text campaigns One-click launch
- Built-in automated text campaigns One-click launch
- Automatic guest data capture
Others (OpenTable, Resy, etc.)
- App/account required
- Limited support
- In-app or email
- Manual notes
- Per-cover charges or variable fees
- Days or weeks
- Basic CRM, complicated and limited tools
- Limited or no support
- None
Automate guest retention with personalized marketing.
Switching from OpenTable, Yelp, or Resy?
Use your existing iPad
- Download the SmartWAIT app
- Waitlist and Reservations in ONE App
Use your existing iPad
- Download the SmartWAIT app
- Waitlist and Reservations in ONE App
Use your existing iPad
- Download the SmartWAIT app
- Waitlist and Reservations in ONE App
FAQ’s
Need Help? Start Here
Is there any cover fees for wait list or reservations?
Does SmartWAIT integrate to POS?
Yes, currently SmartWAIT is deeply integrated into SmartPOS which means once you seat John on table 14 from the SmartWAIT app, SmartPOS knows table 14 is John.
Once John pays and the check is closed, SmartWAIT will automatically know that table 14 is available. You do not need to have someone walk around the restaurant and mark tables as open like the traditional systems like OpenTable, Resi, NoWait and etc.
Does SmartWAIT show customer data to hostess?
Can I limit online reservations?
Where can I see my upcoming reservations?
You will automatically receive a daily summary of all of your reservations.
Every day, you can also see your reservations for that day. You can also view the reservations for any day in the future directly from the SmartWAIT app.
