Frequently Asked Questions
What happens when the internet goes down?
Because it is cloud based, a reliable internet connection is required. If internet is down, you are unable to process any transactions or payments. We do offer a 100% up-time guarantee internet service, SmartCONNECT to solve this problem.
How about Gift Cards, Loyalty, Online Ordering, Accounting?
Do you support 3rd party delivery service?
Do you support Apple Pay, Google Pay and NFC?
Do you support Tips and electronic signature?
Yes! We support both traditional tip adjustment after transaction is completed as well as electronic tipping where customers can choose a tip amount and sign electronically on the tablet.