About Milagro

Our story begins in 2014 where we set out to change the restaurant industry by bringing smart solutions to help solve the problem of individualized marketing. In 2014, we were way too early to the game but never-the-less made some headway.

With our grand and seemingly impossible vision to build out a complete solution to provide full analytics of every restaurant guest across the industry, we started our company. Our goal then was to use Business Intelligence to learn the guest behavior and effectively advertise to them. Today, knowing that the restaurant industry lags in adaptation and innovation of technology, primarily due to incumbents blocking innovations, we believe that those who fail to adopt technology will soon be replaced with those who embrace and master the adaptation.

Our vision

Our vision remains the same today, to partner with brands who understand the value and importance of technology in order to improve guest satisfaction, increase revenue and improve operational efficiency through Automation, Machine Learning, and Artificial Intelligence.

Our vision

Our vision remains the same today, to partner with brands who understand the importance of technology to improve guest satisfaction, increase revenue and improve operational efficiency through Automation, Machine Learning, and Artificial Intelligence.

We are taking a completely different approach than the so-called Industry Leaders, by which, we provide a full API to our clients and partners at no cost, to enable them to innovate beyond the walls envisioned by the incredible Milagro Team and visionaries.

FAQ

Frequently Asked Questions

What happens when the internet goes down?

Because it is cloud based, a reliable internet connection is required. If internet is down, you are unable to process any transactions or payments. We do offer a 100% up-time guarantee internet service, SmartCONNECT to solve this problem.

How about Gift Cards, Loyalty, Online Ordering, Accounting?
We have integrations for Gift Cards, Loyalty app, Online Ordering, Accounting , Wait List and Reservation, Employee Scheduling and more. For more advanced Accounting & Inventory management, we recommend using Compete or Restaurant 365..
Do you support 3rd party delivery service?
Currently we do not have any direct integrations, however, this is due to be available soon. You will be able to keep track of individual 3rd party delivery sales through a special “Delivery” payment method for all the major delivery services
Do you support Apple Pay, Google Pay and NFC?
Yes, all of our systems are pre-configured for Apple Pay, Google Pay, Contactless, Chip and Swipe.

Do you support Tips and electronic signature?

Yes! We support both traditional tip adjustment after transaction is completed as well as electronic tipping where customers can choose a tip amount and sign electronically on the tablet.

Do you support Table Service and Quick Service?
Yes, we support both Table Service & Quick Service. Furthermore, you can individually configure each tablet to be in either mode giving you the freedom to operate on QS or TS at the same time.

When will my credit card deposits be made?
Your deposits are made next business day via our next day funding

How does support work?
Currently we offer free remote support Monday to Friday 8 to 5pm CST. For multi-location brands, we also offer a dedicated support staff who will entirely manage your entire Milagro system on part time and full time basis.