The restaurant business is fiercely competitive and the key to their success is quality food and outstanding service. According to research, today Americans spend more than 48% of their total budget dining out. This is definitely perfect news for every restaurateur.
On the one hand, if you are running a mom-and-pop restaurant, you may be unable to pay merchant fees associated with the non-cash transactions. On the other hand, if you refuse to take credit cards or debit cards, you will probably turn away customers from your doors, as non-cash payments are becoming more popular nowadays.
POS is the backbone of any restaurant to deliver the best customer experience. Restaurant point of sale is a great system for managing restaurant orders and enhancing customer experience. It creates a strong connection between servers, the kitchen, and customers.
Advantages Of POS System In Restaurant
Below we will discuss the wide range of advantages of the POS system in a restaurant:
One of the key benefits of the POS system is, it offers cloud-based operations.
Today cloud services are crucial to the business world. Due to cloud-based operations, you will be able to check your restaurant virtually from everywhere and manage your business remotely. It’s not an issue to access your data, update the menu, change prices while being away from your restaurant. Furthermore, the cloud system keeps your business data secure. You won’t have data loss in case of cyber threats, POS failure, or machine theft if you store the data in the cloud.
Continuity with kitchen
The POS system benefits your restaurant making the connection between the kitchen and dining room easier. When a waiter takes the order, punch it into the POS system and the order is automatically sent to the kitchen. This eliminates the mess connected with order notes and handwriting, as the POS gives the full information about customers’ orders and reduces or eliminates the chance of human error probability. You should just make sure the orders are placed properly and clearly.
Better customer service
Your business success depends on a steady influx of clients. As the world is moving towards a cashless society, it’s necessary to keep pace with world progress. If your restaurant accepts only cash payments, you cut yourself off from attracting more customers to your restaurant, as they refuse to pay in cash. An integrated POS system will allow you to get new customers and make them loyal to your brand. It’s one of the vital advantages of POS system that it handles your credit and debit processing making the payment process faster and boosting your daily sales.
Gone are the days when you had to manage all the orders manually. Today you handle a high volume of payments every day so you need a good system to track the sales automatically. POS system helps you to track the sales providing crystal clear visibility and make better-informed decisions based on the collected data. For example, you can discover which menu items are the most demanded and popular and get prepared to meet tomorrow’s demand.
Advantages Of Popular PoS Systems
We’ve listed out the most popular POS systems on the market today:
Aloha is a retail solution designed for various types of restaurants. This system is used for taking orders, processing payments, and improving the restaurant overall efficiency. Aloha POS system can benefit your restaurants in some ways, but it has a drawback – it’s difficult to set up the system. New users might find it confusing to make changes to this system as well as navigate the house functionality. Moreover, in case of having issues, you can’t always get customer support, and even if you get it, your problem will never be completely resolved.
Square is a handy POS system that is useful for large restaurants, small eateries, and quick service food businesses. Square is an awesome and affordable solution that gives additional methods of payment. The main disadvantage of the system is that the system contains high fees for large retails and is not practical for them to make huge transactions.
Upserve is another great POS system that works on both Android and IOS. It offers three different pricing plans for all sizes of restaurants. Though Upserve offers a tour for their service, it doesn’t allow installing free trial, which makes it difficult to find out the features and usage of this system.
One of the most popular restaurant management systems is Toast POS. It gives you a wide range of benefits including enhanced business visibility, loyalty programs, affordability, and so forth. Toast has great features, but they aren’t enough to outweigh all the bad. You can’t always reach their customer support to get the answers to your questions. Moreover, if you want to expand the system features, you have to overpay for everything additional.
Milagro is an all-in-one AI-powered marketing automation platform designed for multi-located retail and restaurants. It offers the full package of services for restaurants – A waitlist and reservation management system, digital menus, customer experience management system, and restaurant POS software. SmartPOS creates the profile of every customer and analyzes each customer’s shopping behavior for improving customer-oriented decision-making. You will save thousands of dollars and have the chance to start a free trial and decide whether the software meets your business’ needs.
It’s time to keep up with the pace, improve customer experience, and ensure your business continuity.